(pursuant to Articles 13 and 14 of the GDPR)

The protection and lawful processing of your personal data is a key concern for us, The Ardore DS e.U. (in succession short TheArdore). We aim to make data processing transparent and inform you in this privacy notice about how your personal data is processed. This also applies to any personal data collected in the future.

You are required to provide us with the personal data necessary for the proper execution of the contractual relationship and which we are legally obligated to collect. If you choose not to provide this data, we may be unable to conclude the contract or fulfill the order. Furthermore, we may not be able to continue executing an existing contract or order in such cases. Data that is not required for the proper execution of business inquiries or legally mandated does not need to be provided. The provision of such data is voluntary.

Personal data includes all information that relates to an identified or identifiable person and can thus be assigned to you individually. Examples include your name, address, phone number, or email address.

Responsible Entity
The Ardore DS e.U., David Schmauser, Hauptstraße 120, 2122 Münichsthal, Austria, info@theardore.com  T (+43 681 84283477)

Purposes and Legal Basis of Data Processing

Unless otherwise specified in this privacy notice, the legal basis for processing your personal data is as follows: The legal basis for obtaining consent is Article 6(1)(a) GDPR. The legal basis for processing necessary to fulfil our services and carry out contractual measures is Article 6(1)(b) GDPR. The legal basis for processing to comply with our legal obligations is Article 6(1)(c) GDPR. The legal basis for processing in pursuit of our legitimate interests is Article 6(1)(f) GDPR. The legal basis for processing for the establishment, exercise, or defence of legal claims is Article 9(2)(f) GDPR.

We process personal data in particular for:

• for the fulfilment of contractual obligations or for the implementation of pre-contractual measures (pursuant Art 6 Abs. 1 lit b GDPR):

The purpose of the processing is the processing of purchase contracts about products from the TheArdore range.

• For the fulfilment of legal obligations (pursuant Art 6 Abs. 1 lit. c GDPR)

The purpose of the processing is to fulfil various legal requirements (e.g. obligations under the Federal Fiscal Code, the Commercial Code, etc.) to which we are subject.

Data categories and sources of data

In the event that we process your data on the basis of an order placed by third parties or your data is disclosed to us by persons because they are involved in the process or in our service (e.g. establishment of a contract), we may also inform you at this point about the data categories and the origin (source of the data). In particular, the following data is processed if it is required for the respective individual case:

Basic personal data and contact details

Date of birth

Company register information

VAT, FB, ZVR numbers, or social security data

Contact persons and their contact details

Billing, payment, and booking data, banking and transfer data

Creditworthiness, solvency, and dunning data

Copies of identification documents

Data necessary for claim enforcement

Data required for transaction processing

Recipient Categories

Within TheArdore, employees process your data only to the extent necessary for fulfilling contractual and legal obligations and legitimate interests. It may also be necessary or appropriate to share your relevant data with third parties (e.g., insurance providers, service providers we use, etc.). Data transfer occurs only to fulfil orders, comply with legal obligations, legitimate interests, or based on your prior consent.

Your data is shared only to the extent necessary for the processing purpose. If we commission third parties with data processing based on a so-called “data processing agreement,” this is done in accordance with Article 28 GDPR.

Data Retention

Your personal data is processed and stored as long as necessary to fulfil our contractual and legal obligations and to defend against any claims (e.g., warranty or compensation claims).

Automated Decision-Making

No automated decision-making takes place.

Changes to this Privacy Notice

Due to legal and/or organizational reasons, modifications or adjustments to this privacy notice may be required from time to time.

Your Rights Concerning Personal Data

You have the right to request access (Art. 15 GDPR) to your personal data, rectification (Art. 16 GDPR), deletion (Art. 17 GDPR), restriction of processing (Art. 18 GDPR), and data portability (Art. 20 GDPR).

In certain cases, you may also object to the processing of your personal data (only in cases of legitimate interest; see Art. 21 GDPR).

If processing is based on your consent, you have the right to withdraw it at any time (Art. 7(3) GDPR); however, the withdrawal does not affect the legality of processing carried out before the withdrawal.

You can direct all requests to the above contact details (e.g., via email, fax, or letter), specifying your request.

To protect your privacy and security, we reserve the right to verify your identity before taking any action.

Protecting and lawfully processing your personal data is important to us. If you have any questions or concerns regarding the processing of your personal data, please contact us using the details provided above.

If you believe that the processing of your personal data is unlawful, you can also contact the relevant supervisory authority. In Austria, the competent authority is the Data Protection Authority, Barichgasse 40-42, 1030 Vienna.